Trust a Tree Service Estimate provided over the phone?



So, the question is, If a provider hasn't visited my home, should I trust a tree service
estimate provided over the phone? We believe the simple answer is, No if a provider
hasn't visited your home, you should honestly not trust any tree service estimate
provided over the phone.

An accurate estimate is a binding one a customer can rely upon for accuracy beyond
a few days. To receive the best service experience, we highly advise only accepting
quotes provided from individuals who have visited your tree location.  As a courtesy,
we’d like alert you of a current practice many customers have shared with us.  
Here's the most common scenario:
The Customer contacts 4 Houston tree service providers. 
  • 3 offer a price without seeing the job. 
  • One group asks for the address to visit the property. 
  • The customer receives prices of $800; $1,500, and $1,800. 
  • They pick the lowest price of $800.
  • Initially, they're told it will happen in the next 48-72 hours.
  • Later they're told it will be scheduled for the next week. 
  • The following week, the lowest cost provider arrives, and says,
"Well, over the phone, I understood it was an $800 job, however this is clearly
a $2,500 job.  I realize you scheduled time off from work to meet me here to have
the job performed. Yes, my crew is here and ready to work, however we can not
do this for less than $2,500.  

Many of these customers have understandably felt misled, or deceived. 
They've called us back, and said, "Yes, Delfino I called you about 2 weeks ago,
and you were the only provider who said he needed to visit our property prior
to giving a price.  Well, the crew I picked, did not give me the correct price over
the phone, and their price has now more than tripled. Given the circumstances,
do you think you can revisit our needs, and provide us an accurate quote?"
We do this quite regularly, and it's why we advise not accepting bids from providers
over the phone who have not visited your property.  To avoid this happening to
you, please complete our secure website contact form. Here’s the link for your
convenience,  https://aldinetreeservices.com/contact-us
With this information, we will have everything needed to provide you an accurate
written quote with a 30 day rush free price guarantee.  
We look forward to serving your tree needs soon.
Have a wonderful day,
Delfino Sánchez

Aldine Tree Services Houston Stump Grinding
1166 Woolwich Drive, Houston, Texas 77032
(832) 577-8158

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My name is often spelled like the ph in Philadelphia. Delphino Sanchez Vargas
1166 Woolwich Dr Houston, TX 77032 1166 Woolwich Dr, Houston, TX 77032, USA
Delfino Sanchez has a mission to provide an outstanding Houston tree service. We provide this blog to help answer questions and expand the conversation. We are able to remove invasive tallows, and shave palms. We treat each Texas cutting project as if it were our only job. We provide live oak trimming ash pruning, and stump grinding of elms and all forest varieties. We prune red rocket, violet, white, purple, pink, red dynamite, and lavender crepe myrtles (crape). Aldine Tree Service Houston Stump Grinding does not believe in taking short cuts. We perform quality work and maintain maximum safety for ourselves and your home. We take great pride in our company reputation. Our goal is to earn repeat business, and referrals. Feel free to contact us with any questions, or to receive Free tree advice.

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